This position reports directly to Vice President of Marketing and encompasses three main functions: Donor Records and gift processing support Customer Service Member Stewardship and Benefits The primary purpose is to enhance the annual member experience with our organization. This position will focus on customer service, development officer support, donor records, fulfillment, retention, as well as additional opportunities for nurturing the relationships with all our annual donors. The Director position will lead and manage a team of 3 member services specialists who have the following responsibilities. 1.Gift management and processing support a. Contact information updates in the database b. Gift adjustments c. Interac