Carol Dildy Tax Service is hiring a Remote Customer Support Assistant to support clients throughout the tax preparation process. This is an entry-level position. No prior experience is required as full training will be provided. Responsibilities: - Respond to customer inquiries via phone, email, and chat - Assist clients with submitting tax documents (W2, 1099) - Provide clear instructions and professional support - Follow up with clients to complete required steps Requirements: - Strong communication skills - Reliable internet connection - Ability to work independently Benefits: - Remote work opportunity - Flexible schedule - Training provided - Growth opportunities Open to recent graduates and entry-level candidates.