What you’ll do:

• Manage the tutorial service program and oversee scheduling needs for 400+ students;
• Hire, train, schedule, match tutor/mentors with students, evaluate performance, approve timesheets, and handle escalated issues;
• Maintain Navigate database with timely session summaries;
• Analyze data and prepare regular progress reports;
• Provide counseling (academic and personal skill development) to student-athletes in assigned sport(s);
• Develop and implement learning strategies to facilitate the academic development of student-athletes;
• Assist students concerning degree planning, academic support services, course selection, athletic eligibility requirements, graduation requirements, degree certification, degree auditing, etc.;
• Monitor and evaluate academic progress and eligibility of student-athletes through graduation and proactively update coach and academic leaders of potential issues;
• Participate in recruiting visits by providing engaging academic presentations;
• Advise students and coaches on policies and procedures;
• Perform duties ethically and in compliance with NCAA, Big 12 Conference and institutional policies and standards for athletics and university eligibility.

This position requires solid analytical, organizational, written, and verbal communication, presentation, motivational and interpersonal skills along with high academic integrity. Candidates are expected to be committed to multiculturalism and working with a diverse student body. This position requires the ability to occasionally meet with students or prospects outside regular office hours that can include some evening or weekend meetings.

Required Minimum Qualifications:

Bachelor’s degree and at minimum 2 years of full-time equivalent related experience.

Preferred Qualifications:

Experience coordinating a student services program that manages a high volume of part-time workers.
Experience working in student services and/or an academic support program in higher education.
Working knowledge of NCAA academic rules and providing academic or student services to collegiate student-athletes.

Application Instructions:

To view full job details and to apply visit https://www.jobs.iastate.edu/.  All applications must be submitted on-line in Workday by 04/20/25 to guarantee consideration.

Iowa State University is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against.