• Two positions available.
• Positions entail non-traditional work hours.
• Greet members and answer all questions and facilitate any requests from members and facility patrons.
• Assist in preparation of the courts for play.
• Check-in guests using membership reservation software and assign courts for players.
• Utilize membership software related to court and towel rentals. Sell tennis balls. Record all transactions in a daily financial sheet.
• Check petty cash at the end of the day.
• Answer phones for reservation of courts, rates, membership information, directions to the center, lessons, programs available, and games to be arranged.
• Input all pertinent information into the court management system.
• Assist and support running tournaments held at the facility.
• Responsible for member refreshments and consistent replenishment.
• All work connected to sending a mailing to all members two-four times a year. Including managing mailing lists and marketing campaigns
• Preparing invoices for schools, Universities and USTA who rent courts in blocks as assigned.
• Prepare and update the weekly reservation screen if necessary. Keep track of seasonal reservations, block reservations and daily reservations.
• Exhibit the highest professional standards and ethical behavior with adherence to NCAA, Ivy League Conference, University and the Department of Intercollegiate Athletics and Physical Education rules and regulations and/or Code of Ethics.
• Contribute to the maintenance of good working relationships with all members of the Department.
• Assume other duties as assigned by the Director of Intercollegiate Athletics and Physical Education

Minimum Qualifications

• High school diploma or equivalency, and 3 years experience required.  Bachelors Degree highly preferred.

• 1-3 years of experience in customer service role

• Valid Drivers License

Preferred Qualifications

• Knowledge or Tennis industry and facility operations preferred