Associate Director of Academic Services for Student Athletes
Delaware State University
Operations - Academic Support
4 Year Degree
General Description of the Position
Reporting directly to the Associate Vice-President for Student Success, the Associate Director of Academic Services for Student Athletes (ASSA) is responsible for managing the day-to-day and long-range operations, development, and programming of a multifaceted Student-Athlete Support Center. This position is critical to the persistence and timely graduation of student athletes. The role allows for a broad scope of administrative responsibility to include managing the caseload of students identified as at-risk and to provide programming for those student athletes. The position will have oversight of the Academic Performance Program (APP) and assist with the implementation and evaluation of the NCAA Accelerating Academic Success Program.
The Associate Director will serve as an additional liaison to the Director of Athletics pertaining to APR, APP, and assist with duties and responsibilities relating to the NCAA AASP Grant. This position will serve as an additional external liaison with the MEAC and NCAA in regards to the APP and APR data.
Essential Functions The following are the functions essential to performing this job: 1. Provide oversight and support of Program Planning & Development. 2. Perform Administrative duties and hold meetings with Coaches in relation to student progress and APR projections. 3. Recommend appropriate interventions for students who are having difficulty with course material(s). 4. Assist student-athletes in meeting their academic objectives, progress toward a degree, and NCAA eligibility requirements; the preparation of each team's NCAA Academic Progress Rate (APR) and Graduation Success Rate (GSR) and NCAA eligibility certification. 5. Assist with screening and hiring graduate students and student employees who may be assisting the department advisors. 6. Manage the day to day responsibilities of our Seasonal Staff, Graduate Students, and student workers. 7. Develop of ASSA Standard Operation Procedures 8. Assist with Contract Development for vendors, speakers, etc. 9. Attend Open house, New Student orientation, Summer Academy, Onboarding, etc. to educate parents and prospective student athletes. 10. Demonstrate a working knowledge of NCAA rules and regulation 11. Maintains an awareness & understanding of the curriculum guides, academic rules and regulations, and the unique needs of student-athletes. 12. Maintain a working knowledge and ongoing awareness of NCAA/MEAC rules & regulation, and policies and procedures of the University. 13. Assist with responding to student, parent, faculty and coach inquiries. 14. Regularly communicate with student-athletes regarding events and deadlines throughout the academic year and disseminate information to new and continuing students throughout the academic year. 15. Maintain and update advisee records through regular review of academic files and transcript evaluations. 16. Conduct semester trainings with academic department chairperson in regards to academic progress forms.
17. Demonstrated commitment to high professional ethical standards. 18. Assist, monitor and support the academic certification process, progress toward degree
Other Functions Individuals in this job may be assigned one or more of the following tasks on a rotating or as-needed basis.
1. Other duties assigned by the Associate Vice-President for Academic Affairs/Student Success.
Required Knowledge, Skills, and Abilities The candidate must possess the following skills and abilities to perform essential functions with or without reasonable accommodations: 1. Microsoft Office 2. Knowledge of and compliance with NCAA, ECAC and MEAC rules and regulations 3. Ability to implement, interpret, and evaluate policies, procedures, and processes. 4. Ability to work independently and without intense supervision, but also effectively contribute to a leadership team with a service-oriented philosophy. 5. Knowledge of retention and academic success program models. Ability to expand knowledge by keeping abreast of current literature and readings on student success, student development principles, academic advising, educational, learning, and career strategies. 6. Ability to establish and maintain effective interpersonal relations with students, faculty, staff, parents, and other constituents. 7. Competence in oral and written communication skills necessary for effective advising and student success coaching. 8. Must possess sensitivity to cultural diversity and ability to communicate and interact effectively with people of all ages and diverse background. Must be optimistic, positive and supportive in all interactions with others. 9. Demonstrated flexibility in a changing administrative model.
Qualification Standards 1. Education: Bachelor’s Degree required; Master’s degree preferred, in Psychology, Sport Psychology, Counseling, Higher Education Administration, College Student Development, Education and/or Athletic Counseling preferred or related degree. 2. Successful experience: 5+ years of academic support, counseling and development of programs for student-athletes required; preferably at the Division 1 level 3. Knowledge of APR projections 4. Knowledge of NCAA rules and regulations 5. Knowledge of academic guidance counseling – active listening skills, complex problem solving, deductive and inductive reasoning, etc. 6. Demonstrated ability to motivate student-athletes to academically achieve 7. Demonstrated leadership and management skills 8. Excellent interpersonal and communication skills 9. Strong organizational, data management, and report writing skills 10. Able to work with a diverse student population, including minority and international students. 11. Must have strong computer skills and can demonstrate mastery knowledge in the use of computers and using Microsoft Office Suite (Word, Excel, Publisher, Outlook & Access) and BANNER or like SIS systems to create and produce written reports, data tracking, and other documents.
Performance Standards: The criteria for evaluation in this position include, but are not limited to, the following: 1. Demonstrate knowledge of the DSU Fundamentals 2. Performance Standards
3. The criteria for evaluation in this position include, but are not limited to, the following: 4. Must possess a strong commitment to the mission and vision of DSU and University College. 5. Excellent customer/student service skills. 6. Ability to work in a fast-paced environment and handling multiple priorities. 7. Must possess a passion for supporting the academic success of students through developing an educational environment conducive for learning; 8. Requires scheduling and providing evening and some weekend office hours as needed. 9. Must possess superior customer/student service skills. 10. Evening and weekend hours may be required
Delaware State University is an equal opportunity employer committed to fostering a diverse and inclusive academic global community. The University is dedicated to enhancing diversity and inclusion in all aspects of recruitment and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information, or any other characteristic protected by state or federal law. The University is committed to achieving a diverse faculty and staff and encourages members of underrepresented groups to apply.
Today, Delaware State University’s rise among Historically Black Colleges and Universities (HBCUs) continued with the release of the annual U.S. News & World Report (USNWR) “Best Colleges” rankings, moving to the No. 2 Public HBCU in the United States and No. 8 overall among all HBCUs, both public and private. Delaware State University’s progress is reflected in a number of key success indicators. Most notable is a 40% expansion over the last decade, aided by the historic acquisition of Wesley College; the expansion of the Inspire Scholarship, in partnership with the Governor and the General Assembly; and significant increases in the University’s online and graduate profiles. This fall, the University welcomed 1,700 incoming freshmen, the largest class ever, and is trending toward its largest enrollment in University history. Consistent with its rise in national rankings among Historically Black Colleges and Universities (HBCUs) and regional higher education institutions in the Northeast, Delaware State University has once again shattered multiple enrollment records, including surpassing 6,200 total students for the first time in its 131-year history. The numbers represent a 33% i...ncrease since 2017.
46 undergraduate degree programs, 21 master’s degree programs and six doctoral degree programs
Accredited by the Middle States Commission on Higher Education (MSCHE), as well as accredited or approved by nine specialized academic agencies
210 faculty members within 17 academic departments
Student-to-faculty ratio is 16:1