The Ticket Office Assistant will support the athletic ticket office in their efforts to serve all patrons throughout the ticket purchase and delivery process. Their primary responsibilities will include answering inbound phone calls, managing the ticket office email inbox, and leading ticket operations for men’s soccer, women’s soccer, men’s lacrosse and women’s lacrosse, with assistance and guidance from full-time staff. The position will work closely with marketing, event management, sport administrators and The Rams Club to provide the best experience possible. Additional responsibilities will include game day responsibilities for all football and men’s basketball games, deposits of funds, ticket reconciliations, data entry, event operations, as well as any other duties as assigned by the Assistant Athletic Director of Ticket Operations.
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.
All candidates must be organized, have a strong attention to detail, and be customer service oriented. They are expected to have excellent verbal and written communication skills, as well as knowledge of computer applications including Microsoft Word, PowerPoint, and Excel.40 hours/week. Nights and weekends will be required.