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Western Michigan University
KALAMAZOO, Michigan
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Assistant Athletic Director, Ticket Sales & Service
Summary of Duties:
The Assistant Athletic Director, Ticket Sales & Service oversees all aspects of a multi-million dollar ticket sales operation within the athletic department including, but not restricted to, following state audit guidelines in all cash transactions and deposits, maintaining computer system integrity, hiring, evaluating, and training of staff, working closely with other external directors to maintain communication and develop marketing strategies for ticket sales, establishing and maintaining a philosophy of customer service throughout entire ticket office. Serve as primary sales contact for all external and internal constituents.
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