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CRM Database Manager
Reporting to the Assistant Athletic Director of Ticketing and Revenue Generation, the position oversees the Customer Relationship Management software; works with the Ticket Operations unit to improve fan databases and perform data enhancement campaigns; ensure the CRM system is acting as an effective sales funnel; assists the third-party ticket sales staff, the Aspire Group, with the improvement of the sales process and make more efficient campaigns; serves as the primary lead with the Customer Relationship Management software and is an integral part of all ticketing initiatives; suggest new methods of addressing customers' needs; manage vendor relationship and databases, in formulating strategies, strategy execution, asset deliverable management, as well as the testing of all SMS, emails,


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