The Operations Graduate Assistant will assist in the management of home events for the Department of Athletics. This position, which reports to the Deputy Director of Athletics, will be responsible for building and maintaining a master event calendar for all athletics events, scheduling game-day staff members for all events, creating game presentation outline and script, and assisting with marketing and ticket sales.
•Assists in event management and operations for home athletic contests. This includes set-up and tear down for events.
•Coordinates game presentation materials for all 18 intercollegiate athleti programs.
•Responsible for promotion and marketing of the 18 intercollegiate athletic programs.
•Identify and research prospective customers, create ongoing networking opportunities, connect and cultivate relationships with clientele in effort to provide repeat business opportunities.
•Maintain confidentiality of information (including but not limited to: student and employee personal information, student grades, etc.), both during and after their employment with the University. Any question regarding the confidentiality of material, should be referred to the supervisor. Any violation shall subject the employee to disciplinary action, up to and including termination of employment.
•As other duties are assigned by the Deputy Director of Athletics
•Event management, ticket responsibilities for men’s and women’s basketball and men’s hockey.
•Perform other duties as assigned.
GENERAL DESCRIPTION: % of Time
65%Marketing and promotion of the Department of Athletics through selling group, season and individual tickets for men’s and women’s basketball and men’s hockey home games.
20%Printing and distributing tickets to season ticket holders and general fan populations. In addition, build a ticket holder database for future events.
10%Staff home events to ensure successful ticket operations. 5%Other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Ability to work non-traditional business hours.
Sufficient manual dexterity to handle various office machines including but not limited to: computer, keyboard, computer software applications, calculator, copy machine and fax machine.
Ability to receive telephone calls, respond to inquiries and effectively communicate with others.
Strong writing skills along with knowledge of layout and design.
Knowledge of computer software applications.
Knowledge and interest in sports.
Ability to carry 20 pounds of equipment and supplies to game sites.
Ability to drive a personal or university vehicle for the purpose of university business on a regular basis.
Bachelor's degree in related field is required; enrollment in a graduation program required.
A minimum of two years of experience in media relations or related field is preferred.
A valid New York State driver’s license is required that satisfies both University and insurance company underwriting rules and regulations for driving a motor vehicle. Must also be able to operate a motor vehicle in Canada.
About Niagara University
Niagara University is a private Roman Catholic university in the Vincentian tradition in Lewiston in Niagara County, New York. It is run by the Congregation of the Mission. Niagara has 3,300 undergraduate students in 50 academic programs.