The Hatfield-Dowlin Complex (HDC) Facility & Operations Manager coordinates and manages all aspects of the building including mechanical and electrical systems, as well as the operations and maintenance of the building. This position serves as a hands-on, working manager who is responsible for the overall functionality of the facility. The HDC Facility & Operations Manager requires a commitment to the University’s affirmative action and equal opportunity goals and the diversity plans of the department. The incumbent is expected to demonstrate and maintain the highest ethical standards within the department and university.
This position provides for the comfort and safety of athletes, coaches, staff and visitors to the building and related complex at all times while ensuring that all criteria for Pac-12, NCAA, university/city/state rules and regulations are met.
The HDC Facility & Operations Manager conducts and oversees all repair, preventative maintenance, safety, and security concerns and must be willing to work non-standard hours, including weekends and evenings. This position serves as a liaison, and coordinates with, the athletics department facilities unit and is responsible for being a self-starter and strategic planner.
This position will supervise 3-4 workers and reports directly to the Senior Associate Athletic Director for Football Operations and Administration.
Additional Expectations of the Position • Obtain UO driver’s certification within 90 days of employment and maintain throughout employment with the Athletic Department.
Minimum Requirements • Four years of experience in a facility of at least 50,000 sq ft. • Two years’ experience in an industrial, commercial or educational environment with hands-on daily maintenance repair and coordination of work tasks. • Two years of demonstrated experience in project management including budget oversight and the ability to work well with outside contractors/vendors, inside trades personnel, faculty, students, administrators, and staff.
Professional Competencies • Good troubleshooting ability. • Basic skills in machining and mechanical assembly. • Basic knowledge of minor repairs and tool usage and ability to learn building-maintenance-related processes and procedures of this unique building in a timely manner. • Demonstrated ability to manage several issues simultaneously. • Demonstrated ability to work in an environment with stressful situations requiring immediate problem-solving. • Ability to respond to emergency building and equipment problems and take appropriate corrective action. • Hands-on expertise with building maintenance and equipment repair tasks. • Proficient use of a computer for word processing, electronic communications, and automated programs for managing the facility is required. • General knowledge of standard building and security practices, and knowledge of hazards and safety precautions and procedures. Experience and/or documented certifications and training in Fire/Life Safety systems, HVAC, Refrigerant, Mechanical/pneumatic controls, and standard building trades preferred. • Expertise in operation of forklifts, scissor lifts, and related maintenance vehicles. • Analytical and problem-solving – gathering and synthesizing complex or diverse information and identifying and resolving issues in a timely manner, skillfully. • Written and oral communication – writing and speaking clearly and persuasively in various situations including email, group presentations, and conducting meetings. • Delegation - delegating work assignments, giving authority to work independently, setting expectations, monitoring delegated activities and providing accountability. • Leadership - inspiring and motivating others to perform well and accept feedback from others. • Customer service and quality management – providing and expecting exceptional customer service: looking for ways to improve and promote quality, and demonstrating accuracy and thoroughness. • Respectful Workplace – creating and maintaining a culture of respect and inclusion in which employees are valued, conflict is addressed appropriately and inappropriate behavior is addressed swiftly. • Judgment – displaying willingness to make decisions, exhibiting sound and accurate judgment, and making timely decisions. • Planning/Organizing – prioritizing and planning work activities, using time efficiently and developing realistic action plans. • Safety and Security – observing safety and security procedures, using equipment and materials properly and expecting employees to do the same.
Preferred Qualifications • Bachelor’s/Master’s degree in architecture, engineering, industrial engineering, plant or facility management, business/public administration or a related field; combined with relevant work experience. • Supervisory experience in a union-represented environment. • LEED designation (LEED Accredited Professional or Green Associate).