Under the direction and supervision of the Superintendent of Recreation, Facilities and Safety Services, the Facility Services Manager is responsible for overseeing the overall operations of critical facility services i.e. fitness, racquet sports, pool, beach on revenue growth, membership, rentals, etc. The Facility Services Manager will support the district in offering the highest level of customer services and ensuring they have the tools they need to be successful. Also, this position is responsible for providing significant support and guidance to enhance revenue growth within a strategy. This position is critical to the overall success of the Park District by setting the tone for our guests’ experiences and approach to operating facilities. The Facility Services Manager will have a fantastic opportunity to evaluate all existing facility practices for improvement and approaches to facility management while emphasizing customer service, revenue growth and marketing in a new way.
Full-time, salaried position that requires nights and weekends. 40 hours/week. Typical schedule is Monday-Friday 10 a.m. - 6 p.m. and Saturdays 9 a.m. to 3 p.m. once and/or twice per month with an opportunity to flex the work schedule during specific weeks. However occasional nights, weekends and holidays will be required due to operational needs.
The ideal candidate must have the ability to meet and/or establish strategic initiatives to execute the agency’s vision, mission and Strategic Plan, provide visionary leadership, establish guidelines for guest services, handle personnel matters efficiently and effectively, maintain attention to detail in registration needs, and have a good understanding of facility management to assist the organization in revenue growth.
Graduate of a college or university accredited by the U.S. Department of Education with a Bachelor's Degree in Business Administration, Recreation/Leisure Studies or a closely related field. Five (5) years or more full-time experience in community recreation, non-for-profit agency, government agency, and/or facility management with extensive experience in revenue growth, customer service, memberships, supervision, rentals, vending, fitness, racquet sports and/or training.
Additional Salary Information: Starting salary is commensurate with experience and qualifications of the successful candidate. Position includes an excellent benefit package.
Internal Number: 270
About Lake Bluff Park District
Lake Bluff is located in Lake County, Illinois, 32 miles north of Chicago, adjacent to Lake Michigan. The population of Lake Bluff Park District residents is 8,500.
The Lake Bluff Park District’s year is divided into three seasons: Fall, Winter, and Spring & Summer providing over 400 programs year round servicing infants to senior populations. Each brochure highlights a wealth of programs and special events for all age groups and interests. Seasonal events such as Bluffinia, Breakfast with Santa, Egg Hunt are just a few of the cornerstones of recreation programming your Park District offers you and your family.
Lake Bluff Park District’s ten parks/open space areas are meticulously maintained for the community’s use in both unstructured recreation and for programmed events such as baseball and tennis. The district operates 1 outdoor aquatic facility, one recreation building, fitness, ice skating rink, paddle hut, playgrounds and two beaches (north and south).
The Board of Commissioners is composed of seven Lake Bluff Park District residents. The commissioners are elected for a four year term of office. This policy making board is responsible for establishing and maintaining... the District as a corporate entity assuring adequate financing and competent staffing of the District. The day-to-day operations of the Park District are the responsibility of the administrative staff under the direction and supervision of the Executive Director.