All applicants MUST apply online at careers.umich.edu
The University of Michigan-Dearborn (UM-Dearborn) invites applications for the position of Facility and Events Senior Manager. The position will be responsible for scheduling the use of all athletic facilities including the fieldhouse, ice arena and wellness center. This includes coordinating the set-up, takedown, and personnel of all intercollegiate competitions and internal or external rentals. The position will also provide management of the day-to-day and gameday management and operations of the fieldhouse, ice arena, wellness center and/or other locations assigned for university-related business. This position will have budgetary responsibility related to temporary employment and facility revenue and manage reconciliation processes. The position will develop and monitor policies & procedures for event management and facility use. These responsibilities are performed in an ethical manner consistent with the University’s and Department’s mission, vision, and cultural values. UM-Dearborn is among the top-tier comprehensive public universities in the Midwest with approximately 9,300 students, outstanding faculty and staff as well as beautiful facilities and grounds.
We are proud of our 50+ year history: UM-Dearborn was first created as the Dearborn Center of the University of Michigan in 1959. Ford Motor Company gave the University of Michigan approximately 200 acres, including beautiful grounds along the Rouge River in Dearborn, as well as $6 million to build the campus' first four buildings. The campus was initially established with an emphasis on cooperative education. In 1971, it became a four-year undergraduate school; with some master's-level graduate programs. Since then, the campus has experienced steady growth in both enrollment and in range of programming to include undergraduate, graduate, and doctoral-level programs.
Knowledge, Skills, and Abilities:
The ability to interact and communicate professionally and effectively with students, athletics teams, staff, faculty, parents, and the general public and community.
Ability to set priorities, handle multiple assignments and deadlines, and to display excellent judgment while working in a flexible and professional manner.
Demonstrated ability to work accurately and effectively with computerized systems.
Demonstrate excellent oral and written communication skills.
Ability to work effectively under pressure and handle multiple tasks simultaneously.
Demonstrate ability to effectively plan, meet deadlines, and accomplish goals.
Ability to exercise sound judgment and maintain confidentiality.
Knowledge of all proper safety procedures and regulations as related to this position.
Ability to handle emergency situations in a calm and efficient manner.
Demonstrate excellent organizational, prioritization, and attention to detail skills.
Demonstrate effective interpersonal skills and enthusiasm as well as respect for individuals.
Demonstrate experience working in a collaborative, team-oriented, office environment.
Must be able to work an irregular schedule, including evenings, weekends, and holidays as needed; additional hours during peak times or as required.
Demonstrate motivational and problem solving capabilities with a high degree of integrity, ethics, and dedication to the mission of the University.
Schedule the use of all athletic facilities including fieldhouse and ice arena activities in accordance with established policies and procedures.
Responsible for scheduling all University intercollegiate practices and competitions of all athletic facilities, on or off campus.This includes coordinating the set-up, takedown, and personnel of all intercollegiate competitions or rentals.
Manage negotiation and securement of rental contracts and invoices with external groups for use of fieldhouse and ice arena.
Responsible for the development and supervision of the Facility and Events Assistant.
Responsible for the interviewing, hiring, training, development, evaluation, and management of all student workers employed in the department.
Perform game administrator duties for all intercollegiate home events, both on and off campus.
Plan, coordinate, and execute game day operations for all UM Dearborn Athletic events, for both on and off campus home competitions.
Oversee club sports.
Provide assistance with branding and project development for facility improvements and renovations.
Oversee the ice arena program evaluation process and recommend modifications of existing programs and services including the introduction of new programs and services.
Manage the operation and maintenance of all athletic facilities equipment including the Zamboni and other ice and non-ice athletics equipment.
Develops and maintains policies, procedures, and best practices for all university athletic Facilities, including the Fieldhouse, Ice Arena, and off-campus facilities.
Supervise, coordinate, and monitor the scheduling of ice maintenance, ice conditions, and ice resurface times to maximize customer satisfaction.
Plan and supervise annual maintenance program for the Zamboni.
Plan, schedule, coordinate, and execute all special events held in the Fieldhouse, Ice Arena, and Wellness Center.
Participate in departmental meetings, trainings, and campus-wide events.
Management of the day-to-day operations of the fieldhouse and ice arena, as well as other athletics facilities used for intercollegiate practices and competitions.
Schedule janitorial services and coordinate grounds maintenance such as snow removal.
Coordinate the development and management of the annual budget for facility rentals and temporary employment as specified by the department’s objectives for revenue generation.
Analyze and evaluate the facility rental pricing model using local and regional market rates.
Conduct reconciliation and cross reference facility and events billing statements.
Coordinate the annual and preventative maintenance plan of the fieldhouse, ice arena, and wellness center.
Coordinates repairs, renovations, and improvements with facilities department and serves as liaison to Public Safety.
Schedule maintenance and submit work orders for the operation of all utility systems such as heating, ventilation, and air conditioning.
Provide great customer service, anticipating and exceeding the needs of our customers.
Perform other duties as assigned.
A bachelor’s degree or a combination of acceptable education and experience, which has provided the requisite knowledge and skills to fulfill the requirements of this position.
Must have strong organizational skills, with the capacity to establish priorities, manage multiple demands and projects, and meet deadlines.
A strong customer service orientation and attention to detail, along with excellent written, oral, and interpersonal communications, and presentation skills.
The successful applicant must be a self-starter, with the ability to take initiative and use sound judgment in making decisions and resolving problems. Must work effectively, independently and cooperatively with students, staff, faculty, and other internal and external constituents.
Flexibility to work nights, weekends, and some holidays as applicable.
3 to 5 years of facility management and operations experience.
The University of Michigan is an equal opportunity/affirmative action employer.
Employer will assist with relocation costs.
About University of Michigan-Dearborn
The University of Michigan-Dearborn was first created as the Dearborn Center of the University of Michigan in 1959. Ford Motor Company gave the University of Michigan approximately 200 acres, including beautiful grounds along the Rouge River in Dearborn, as well as $6 million to build the campus' first four buildings. The campus was initially established with an emphasis on cooperative education. In 1971, it became a four-year undergraduate school; with some master's-level graduate programs. Since then, the campus has experienced steady growth in both enrollment and in range of programming to include undergraduate, graduate, and doctoral-level programs. Currently the University of Michigan-Dearborn has 12 NAIA varsity sports, 2 varsity-club sports and beginning in fall 2019 will have 14 NAIA varsity sports.