Looking to combine your love of sports with your professional life? Is your current job fully leveraging your talents? PrestoSports, one of the leading tech companies in the sports industry, is seeking candidates who are great with people and want to be part of a winning team. We are currently filling an Operations Specialist position, which is responsible for helping with on-call support, contributing to company initiatives and helping better educate our client base.
This position involves working directly with PrestoSports customers to make sure their requests are being acted upon, they know how to use the system and are happy with our service.
He/she will be responding to emails and phone calls on support from customers on issues such as: Graphic design requests, Broadcasting and Stats Entry, Featuring content on different pages of a website, Promoting special events and tournaments, Layout changes/enhancements, Feature requests, Updating website’s navigation, Photo sizing and uploads, Creating or closing user account, Recreating bugs/errors, Managing account access, Setting up PrestoSports features (Marketplace, Photo Store, Awards, etc.)
When not answering customer requests, he or she will be a valuable member of the operations team and help with various day-to-day tasks. These might include: New feature development and testing, Software release testing, Client and staff training
Monitor the continuous requests of clients after a site-launch
Assist in all day-to-day operations
Primary on-call one day per week
Primary on-call one evening per week as needed
Primary on-call one weekend per six weeks as needed
About PrestoSports started in 2003, PrestoSports's mission is to help sports teams thrive in the digital world. Teams use PrestoSports to manage their websites, mobile apps, statistics, and video, and to share sports information with their opponents and affiliates in real time. Millions of fans follow their favorite teams on sites powered by PrestoSports. Start thriving at www.prestosports.com.