The following list, while not exhaustive, represents general responsibilities of the Hospitality Director: Develop and manage the annual budget for luxury suites and club level areas for all sports venues where premium seating exists; Oversee all game-day operations in premium seating areas, including management of security, catering, maintenance and custodial service providers; Manage all aspects of an on-campus satellite office; Recruit, hire, train and supervise all staff, including but not limited to assistant directors, one-two interns, and a game day student staff; Design and produce effective communication media, including client service guides, menu portfolios, web-based communication, newsletters and other correspondence; Communicate successfully with athletic department regarding the following: presentation of proposed operating budget; provision of pre-season report detailing maintenance and facility problems; provision of post-game reports detailing operational and maintenance issues; presentation of year-end report; Create and implement procedure for booking, rental, and operation of off-season/outside events in designated athletic facilities; Establish and maintain positive relations with diverse groups, including donors and seat holders, vendors, and university administration; Develop Requests for Proposal and evaluate vendors, when requested by the athletic department; Assist in project coordination at conference championship fan events, when requested
Strong customer service skills
Engaging verbal and written communication skills
Ability to comfortably interact with people of all backgrounds
Outstanding leadership skills
Proven ability to manage and motivate team members
Excellent time management, organizational, and prioritizing skills
Ability to work long hours, including nights, weekends and holidays
Ability to lift up to 50 lbs
Proficient in MS Word, Excel, PowerPoint and Outlook
About Colonnade Group
Colonnade Group is a national leader in entertainment and sports production, recognized for its delivery of exceptional service and quality. We provide turnkey solutions for management, as well as production of national sporting events. Colonnade Group is known for quality service and steadfast resourcefulness in executing outstanding management systems and trademark events.
Colonnade Group is an operations management company specializing in collegiate sporting events known for delivering quality experiences. We provide logistical solutions to our clients in the areas of premium seating, corporate hospitality, fan festival events and general event management.