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About SDSU San Diego State University is the oldest and largest higher education institution in the San Diego region. Since its founding in 1897, SDSU has grown to offer bachelor's degrees in 91 areas, master's degrees in 78 areas and doctorates in 22 areas. SDSU's approximately 35,000 students participate in an academic curriculum distinguished by direct contact with faculty and an increasing international emphasis that prepares them for a global future.
SDSU is a large, diverse, urban university and Hispanic-Serving Institution with a commitment to diversity, equity and inclusive excellence. Our campus community is diverse in many ways, including in terms of race, religion, color, sex, age, disability, marital status, sexual orientation, gender identity and expression, national origin, pregnancy, medical condition, and covered veteran status. We strive to build and sustain a welcoming environment for all.
SDSU is seeking applicants with demonstrated experience and/or commitment to teaching and working effectively with individuals from diverse backgrounds and members of underrepresented groups.
Position Information Full-time, temporary position anticipated to end on or before six months and one day from initial appointment, with possibility for reappointment and/or permanency.
The Sports Business MBA Program Coordinator serves as a staff member in the College of Business Administration assigned to Specialized & International Programs, Sports Business MBA Program. The incumbent has significant responsibility for the administrative and support services of this fast-paced, dynamic, customer-service oriented program. The coordinator works closely with the program director in a wide variety of areas including but not limited to marketing & recruiting; on campus and online information sessions; prospective student support; pre-screening of applicants; application process & follow-up; admissions and enrollment; academic scheduling; program support; classroom support; student support; faculty support; office support; graduation and alumni relations. The program coordinator uses independent decision-making in solving and troubleshooting problems as they arise. The program coordinator interacts with and provides a high level of support to various constituents and groups including students, alumni, faculty, sports business executives and other special guests, representatives from university divisions and auxiliaries as well as the general public. The program coordinator needs to be knowledgeable about the business of sports in San Diego and beyond, and is responsible for arranging field trips to sports facilities and setting up interviews with sports executives for a podcast/blog. The coordinator uses all forms of communication in order to successfully perform the work (phone, email, fax, mail, social media, etc.).
Salary Range Anticipated Hiring Salary Range: $3,115 - $3,208 per month (CSU Classification Salary Range: $3,115 - $5,060 per month). The competitive salary is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.
Responsibilities Student Support:
Prospective Student Support
Respond to prospective student inquiries (phone, email, fax etc.); color-code and organize master database of prospects for each admissions cycle; gather information via email and phone from prospects (including résumé and contact information) to set up recruitment appointments with the Director and the prospect; assist with campus/ classroom tour logistics for prospective student visits; set-up prospective student file; assist with miscellaneous prospective student needs under the direction of the program director.
Pre-screening of Applicants
Review prospective student file; set-up student interview as directed by program director; work with university staff to ensure all applicant file materials are received; assist with miscellaneous pre-screening needs under the direction of the program director.
Application Process & Follow-Up
Assist student with on-line application process; assist international students with specific requirements for international admission; update database and student files with incoming documents and notify students; review student admission status for incomplete documents; assist with miscellaneous application process needs under the direction of the program director.
Admissions & Enrollment
Review student admission status; review student enrollment status; track conditional admits; track incomplete grades; assist with miscellaneous admission and enrollment needs under the direction of the program director.
Student Support Other
Prepare student grade letters as requested; connect international student with SDSU’s International Student Center for visa processing and all compliance matters; ensure that all students going abroad complete all OIP materials prior to departure; assist with financial aid process; assist with veteran's aid process; assist with on-line registration process; assist with program payment process; order and distribute student trolley passes; distribute textbooks, readers, miscellaneous class materials; assist with program’s ongoing efforts to improve student professionalism and outreach; assist with miscellaneous student support needs under the direction of the program director.
Academic Scheduling, Program Support, and Alumni Relations:
Prepare finalized cohort class schedule and all updates; prepare cohort course proposals and all updates; assist with miscellaneous academic scheduling needs under the direction of the program director.
Order all class catering and submit contracts for processing; review, prepare and submit documentation to advance student to candidacy; review, prepare and submit programs of study; review, prepare and submit graduation applications; open classroom and take attendance as needed; provide administrative support to program events e.g. new student orientation, welcome reception and graduation, scheduling and coordination for occasional in-town and out-of-town field trips; order, distribute and manage program parking passes; order and distribute promotional items; provide administrative support to program related committee meetings, faculty and staff retreats as needed by director; update program website with direction from program director; assist with miscellaneous program support needs under the direction of the program director.
Assist with miscellaneous graduation support needs under the direction of the program director.
Maintain CRM database; coordinate occasional alumni events; distribute alumni newsletter with program and alumni updates; assist with miscellaneous alumni relations needs under the direction of the program director.
Provide academic support to faculty e.g. ordering textbooks, readers and miscellaneous class materials; prepare, conduct and compile faculty evaluations; assist faculty with grading deadlines; assist faculty with guest lecturers and speakers e.g. providing parking passes, requesting proper documentation and submitting for payment processing; assist faculty with travel planning, T-2 forms, etc.; assist faculty with travel expenses, process expense forms, request for advances, etc.; assist with miscellaneous faculty support needs under the direction of the program director.
Maintain regular office hours; answer office telephones; meet and greet all program visitors; review, distribute and/or respond to general office emails; review, distribute and/or respond to office faxes; manage office parking permits; act as office program coordinator; act as office safety coordinator; order office supplies and maintain sufficient inventory; assist with miscellaneous office support needs under the direction of the program director.
Monitor classes and assist faculty and students with equipment issues and technical problems; remain attentive to the needs of students and faculty in case either request special assistance in the classroom environment; ensure classroom cleanliness; assist with miscellaneous classroom support needs under the direction of the program director.
Knowledge, Skills & Abilities Experience to be fully functional in all technical aspects of work assignments. Ability to independently handle multiple work unit priorities and projects. Ability to apply independently a wide variety of policies and procedures where specific guidelines may not exist. Working knowledge of budget policies and procedures. Ability to draft and compose correspondence and standard reports. Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures. Thorough mastery of English grammar, punctuation, and spelling. Expertise in using office software packages, technology, and systems. Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist. Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area. Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas. Ability to analyze operational and procedural problems and develop, recommend and evaluate proposed solutions. Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference. Ability to effectively write and present own reports. Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations. Ability to use negotiation and persuasion skills to achieve results and expedite projects. Experience and Education Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.
These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.
Specialized Requirements Working knowledge and familiarity with the business side of the sports industry Proficiency with Google platforms (Drive, Calendar, etc.) Proficiency with MS Office programs required Proficiency with Mac OSX and its software programs required Preferred Qualifications 2-4 years of related experience preferred. Previous experience in event management desirable. Preference for individuals who have shown the ability to work with a diverse population, including executive level contacts as well as clients and prospects. Exhibit a high level of professionalism and maturity Excels at customer service and attending to the unexpected needs of students and prospective students. Previous experience with CRM (database management) platforms preferred Social media experience with Facebook, Instagram, Twitter and Snapchat preferred Basic understanding of audio editing and iMovie a plus. Some experience with sports in a professional setting, either as an employee, volunteer, or other minor role in the industry Application Procedures Review of applications will begin on Thursday, September 29, 2016; position will remain open until filled. The on-line application should be completed in detail. COMPLETION OF THE ONLINE APPLICATION IS REQUIRED FOR CONSIDERATION, A RESUME ALONE WILL NOT SUFFICE.
To apply for this position, please click on the "Apply Now" button on this page. You must submit your application by clicking on the "Submit" button. If you need assistance completing your application there are instructions available on the Employment Opportunities Website.
Applicants with disabilities requiring special attention may call (619) 594-7099.
SDSU employees are required to sign an Oath of Allegiance.
The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" under the Conflict of Interest Code. Candidates accepting a "designated" position will be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
Employees who are required to operate motorized vehicles and/or use their personal vehicle more than once a month on University business are required to take a mandatory Defensive Driving course and enroll in the DMV Employee Pull Notice (EPN) Program.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
Equal Employment Opportunity SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.
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