| Responsible for assisting with the management of the BGSU Ice Arena facility, including but not limited to profitability, inventory control, skate rental and skate services operations of the retail areas at the BGSU Ice Arena, which include the Newlove Pro Shop and the arena Concession Stand. |
The Coordinator of Retail Operations Intern is directly responsible to the Director of the BGSU Ice Arena, and works closely with the Coordinator of Services, Coordinator of Programs and Student Staff.
Specific Duties: * Assist with the ordering, storing and inventorying of all Pro Shop and Concessions products. Devise methods of displaying and selling products. ? Helps Coordinator of Services with recruiting, hiring, training, motivating, and evaluating competent student staff. *Monitor the cleaning and maintenance of all retail, concessions and rental areas, including ensuring health department standards are met. * Work with Coordinator of Services to schedule student workers for Pro Shop and Concession Stand. * Assist with supervision of the Pro Shop and Concession Stand for all special events, games and large events. * Responsible for the cash register procedures and proper method for closing out the register and securing daily proceeds. * Keep abreast of current trends and changes in the hockey, figure skating, equipment, apparel and food and beverage business. * Devise and implement methods of displaying, advertising, and selling products that will increase revenue. * Promote Team sales of Pro Shop merchandise and food service products. * Respond to customer requests; handle customer inquiries and interactions with the knowledge of and dedication to customer service. * Prepare monthly purchasing and inventory regulation for Director’s and Coordinator of Service’s review. * Rotationally serve as a Building Manager, acting as the point contact for customer concerns and situations, as well as the responsibilities of opening and closing the facility. *Able to establish and maintain effective working relationships with customers, vendors, administrators and subordinates. * Performs all other duties as assigned.
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