Drug Free Sport, LLC, located in Kansas City, Missouri, is the premier provider of drug-testing services in sport. Drug Free Sport educates, trains, and maintains proficiency standards established by our various clients for independent collector contractors to perform drug-testing specimen collections. Drug Free Sport’s contracted collectors are experienced, dedicated and well-educated professionals who understand the dynamics of different athletic environments. Certified collectors are extensively trained and certified prior to providing collection services. In addition to ongoing support, field audits, and continuing education, collectors must complete recertification every two years to maintain performance standards established by Drug Free Sport clients.
The Collector Training and Certification Program Manager is responsible for assisting with the administration of Drug Free Sport’s learning management system (LMS) designed to prepare contracted collectors to perform specimen collections for all of Drug Free Sport’s drug-testing clients, as well as maintaining all collector proficiency standards. Learning strategies include online courses and certification exams, in conjunction with on-the-job learning activities. In addition, this position is responsible for assisting with classroom training courses, live recorded webinars and other corporate training processes. The position will also include assisting with recruiting, onboarding and contracting with collection companies.
QUALIFICATIONS AND MINIMUM REQUIREMENTS:
Knowledge of and experience in learning management systems
Proven experience in designing curricula and delivering training programs
Extensive experience in MS Office 2010, Windows 7, mobile technologies, web and database applications
Strong program management skills with ability to manage multiple projects in a time-sensitive environment
Strong interpersonal skills and a comfort level with public speaking
Excellent communication (written/verbal/listening) skills
Willingness to travel both domestically and internationally, including overnight trips
Pass pre-employment screening including background check, drug test, transcript verification, and confidentiality agreement
Tech industry experience
Working knowledge of sport and drug prevention with emphasis on specimen collection procedures
Strong troubleshooting skills and experience working with SCORM and html
Familiarity with cloud-based learning and performance systems
DUTIES AND RESPONSIBILITIES:
Provide excellent service to Drug Free Sport clients, and maintain strong, positive working relationships and communication with Drug Free Sport employees, independent contractors, laboratories, consultants and other professional organizations.
Assist in managing a comprehensive collector training, certification and proficiency program:
Assist with identifying and contracting with third party learning management system and/or any other corporate training entities.
Create, edit and maintain current educational and operational resources and materials.
Assist in developing and producing online training courses and certification credentialing, coordinating webinars and web-based training, and provide in-person, instructor-led traditional courses.
Test all changes to the LMS system ensuring accuracy of eLearning modules, audience assignments and assessment scoring.
Effectively administer, support and report learning initiatives.
Manage users permissions, groups and license allocations.
Partner with instructional designers and content developers, along with Drug Free Sport’s Information Technology department to design, deliver and support proprietary eLearning content requirements.
Manage collector user accounts, assign learning plans and provide technical LMS support to staff and collector network in a timely manner.
Assist the Director of Collector Development with managing collector training and certification:
Collaborate with drug-testing operational staff to assure accuracy of content and client protocols.
Assist in coordinating onsite training, mentoring and crew preparedness training in the field for all collectors as needed.
Provide detailed training and support to Drug Free Sport staff and collectors on collection policies and processes to ensure quality control of specimen collection for all Drug Free Sport clients.
Develop new and improve existing interactions with professional organizations and associated activities.
Assist in developing new products and services for more effective collections.
Provide assistance to Drug Free Sport staff on special projects as needed.
To apply, please submit a cover letter, resume, and three professional references with contact information to Andrayana Getchell, Executive Assistant to the President/Office Manager at email@example.com.
Drug Free Sport does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, gender, sexual orientation, gender identity, national origin, age, military status, or any other characteristic protected by applicable federal, state, or local law.
About The National Center for Drug Free Sport, Inc.
Located in Kansas City, Missouri, Drug Free Sport is the premier provider of sport drug-testing and performance education services, both nationally and internationally. Drug Free Sport is a client-centered company of highly trained and educated professionals dedicated to ensuring fair, ethical and safe competition in sport.